Krakow and Katowice Airport Information

As of Friday afternoon, all airports in Poland have been closed because of the eruption of a volcano in Iceland. The disruption to air traffic across Europe is affecting thousands of travelers worldwide.


Amsterdam
Berlin
Brussels
Copenhagen
Dublin
Frankfurt
Glasgow
Helsinki
Krakow
London Heathrow
London Gatwick
Moscow
Oslo
Paris
Prague
Reykjavik
Stockholm
Vienna
Warsaw
Zurich
Others:
European Organisation for the Savety of Air Navigation

Krakow airport is asking visitors to check on their flight status with their airlines and not the airport. The airport website has been intermittenly disrupted by heavy traffic so the information is copied below.

The Katowice airport has current flight updates at their website, and passengers may rebook their cancelled flights at the GTS travel agency at the airport, or by phone with the airline. WizzAir passengers can call +48 (22) 351-9492 to reschedule their flight.

from the Krakow airport website:

Due to volcanic eruption in Iceland Krakow airspace has been closed until futher notice.

Information for Passengers

Flight cancellations in Europe

European Air Traffic Services today suspended traffic in parts of the European airspace for every airline. This is due to clouds of volcanic ash, following an eruption in Iceland yesterday.

Customers affected by the disruption at Krakow Airport are advised that they may rebook their flights to an alternative date at no additional charge online at following website:

EasyJet:
www.easyjet.com
Phone contact : +44 870 6 000 000

Aerlingus.com:
www.aerlingus.com
Email for insurance purposes : ccc@arlingus.com
Phone contact : + 353 818 365 000 or 044

Transavia.com:
Email: relations-clients@transavia.fr.com
Phone contact : 08 92 05 88 88, +352 270 027 28

Ryanair:
www.ryanair.com
Refunds Dept : fax + 353 1 508 1702

Norwegian.no:
www.norwegian.com
Phone contact: 0 703 40 30 40 (from Poland)
Phone contact: + 48 22 201 11 65 (from abroad)

Lufthansa
Kontakt telefoniczny: 0800 8 50 60 70
Call Center: 01805/805805

Germanwings.com:
www.germanwings.com
Phone contact : 703 403 044 (Poland)

Airberlin:
www.airberlin.com
Phone contact : 01805 737 800

It is NOT POSSIBLE to get REFUND at Krakow airport Ticket Desk. Passengers who wish to apply for refund for the unused flights can do so directly via website or contact with airlines.


See also: Polish Tragedy in Smolensk: Key events, news updates, list of victims

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